The restaurant was very busy the day of my visit. We had a 25 minute wait which was not bad. Our waitress was very polite and was doing her very best to take of us. The whole staff was a as busy as they could be. They were a little bit behind in certain things but for the most part our service and visit was very good. I work in retail so i know that some times things happen and you do your very best to take of the customers and they did their part efficiently. I would give them a 8 out of 10.
This restaurant is lacking in more ways than one. We were passing through Mitchell on our way to Rapid City and with limited choices, we chose Perkins.
My daughter and I both ordered the chicken with mushrooms and asparagus after asking the server if it was good. She stated that yes, it was and that it was her most popular meal. After receiving our food, we both took a bite and the meal was not good at all...drenched in balsamic vinegar along with some unrecognizable flavor. A few minutes later the server came back and asked if we were done and gave us our ticket. She told us the woman at the front would check us out. Upon going to the counter to pay for what I thought should have been only 1 drink (my daughter had a water) the manager said she would discount half of our ticket. We had literally only eaten 3 bites and still got charged for 1 meal. Very poor way to handle things and we will never be back. No apologies at all from either manager or server!
The older lady that was not our waitress was extremely rude. Waitress was sweet. Older lady practically pushed us out the door at 10pm. It closed at 10. Asked us if we were taking our pie to go so we would leave quicker. We left at 10:10pm and glad of it. Food was good! Bad experience because of 4-5 comments to get us out quicker! Ugh
I have never had a bad meal in a Perkins before until this place. I ordered a Cobb Salad. The lettuce used the core of the head of lettuce. It was brown and wilted just like the spinach. The diced tomatoes came out of a can. Yuk
Good food and good service. We had a good time here as a family.
I told the waitress but no refund was offered. Never again!
Perkins Restaurant Bakery Open During Roadwork is a US Restaurant based in Mitchell, South Dakota. Perkins Restaurant Bakery Open During Roadwork is located at 1301 S Burr St, Mitchell, SD 57301, USA.
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